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How It Works

From sign-up to your first fix in minutes—simple, reliable, always on.

  1. Sign Up

    Pick the plan that fits your home or rental. Monthly or annual billing—cancel anytime.

    • Coverage tailored by property size
    • Fast online checkout
  2. Receive Certificate

    We mail your welcome kit with your Door Unique Number (DUN) and temporary login.

    • DUN printed for easy reference
    • Quick-start activation guide
  3. Activate Account

    Activate online or in-app using your DUN. Coverage starts immediately after activation.

    • Create residents & permissions
    • Save preferred contact + access notes
  4. Request Service

    Request help 24/7 via app, web, or phone. We dispatch a licensed tech and keep you updated.

    • Photo/video upload for faster triage
    • Real-time status & visit summaries

Think of us as the AAA for your property—preventative care, fast fixes, and real people 24/7.